Learning from experience builds resilience,
“Resilience is an attitude towards challenging events — it’s basically a choice you make,” Mowbray said.
For instance, you probably already have the presence of mind needed to run a client presentation without crumbling if your favourite meeting room isn’t available, or the skills to wing it if you’ve left some notes at home.
The true test of resilience comes when something outside of the norm happens: the meeting room is invaded by angry placard-waving shareholders or the vice president of the firm falls seriously ill during the presentation.
“When something serious crops up, we have to learn to form a robust attitude to deal with the problem at hand using our skills,” Mowbray said. While strong interpersonal skills could help you sweet-talk aggressive protestors, so will the belief that you’re not going to fail.
That self-belief is at the core of a resilient approach, Mowbray said.
Look forward, not back
Much of the time, there are some subtle, but crucial, differences in self-reflection that separate resilient people from others.